Hi Aternos staff! I'd just like to suggest having FTP access. Because sometimes, I have problems when I want to install plugins that is not in the plugins list. And, a few most wanted plugins are out of date. Now with the plugin problems. It seems like when I want to install essentials, it just says plugin installed and downloaded and doesn't appear in my plugins list. I don't know why. Lastly, When I downloaded essentials (Before that problem occured), it says essentials protect is in emergency mode. Simply means that essentials is out of date and needs to be updated to the latest version. But the latest version seems to only have the CORE. And not all the other parts of essentials. So please aternos staff, try to fix this if you can 
It would be really such help for me
-FaZexTrix