SOMETHING is blocking your ads when you get that message. If you are sure its not your adblock it can be any number of other things. Your antivirus/firewall, your tracking cookie settings in the browser, another extension/application you installed in the browser, something in your network stopping ads(like a pi-hole), your router etc. We cant really tell you what, since this is in your end. Some hints are listed on https://support.aternos.org/hc…ou-are-using-an-adblocker
If you don't see ads, something on your computer or in your network is blocking them.
Make sure that
- You don't have any browser add-ons installed that could block ads or modify the content of websites
- You don't have any ad blocking software installed on your computer (e.g. AdGuard or antivirus software that also blocks ads)
- There is no network filter installed in your home network
If you see ads change your DNS.
(https://developers.google.com/speed/public-dns/docs/using)
Reason: Default DNS servers are a common way to block ads in a network.
If none of this suggestions works send a mail to [email protected] and make sure to provide a screenshot of the small number you see next to the help button on the adblock message (or maybe just provide the id here)