whenever i go to load up my server It sits for a while and then i get an error saying:
ID: 672725a49cb6f3df-LHR
Error: 504
Path: start
after i hit okay the loading symbol just sits on 'preparing' does anybody have any idea what to do about this 
i also have no access to any of the files and backup for the server as when I click on them it just loads for ages