Posts by Alex [ES]

If you are going to open a support thread, read: How to write a support request.

Does it work if you delete your player file?

Read: https://support.aternos.org/hc…lete-someones-player-file

Quote from VLGKiwi

https://mclo.gs/hLPfyyY

1. Create a backup.

2. Start your server and execute the command `/kill @e` without joining your server here: https://aternos.org/log/

3. Try to join.

Share your server log:
1.) Go to your log on Aternos: https://aternos.org/log/
2.) Click on the big blue "Share" button on the top right
3.) Copy the link with (Ctrl + C or click on the "Copy" button)
4.) Send the link here.

Vuelve a iniciar sesión con tu cuenta de Aternos para poder activarla, siempre y cuando no hayan pasado 7 días desde que la desactivaste.

That server is not online.

Debes instalar el mod en tu servidor y el cliente.

If the website says the plugin cannot be added, then it cannot be added until it gets more popular.

If you want to suggest plugins use https://aternos.org/suggest

Quote from kloppierr

Hello, Roman if i suggest the plugin their, it gives a error for to low downloads but i want add it if it can

If the website says it cannot be added, then it cannot be added. You have to wait until the plugin gets more popular.

Also, it doesn't say "low downloads".

I guess the problem is related to this problem: https://mclo.gs/CaxvEIG#L563

I'm not sure what caused that tho, problably a mod failing. Do you get the same error after you start your server again?

Share your client log
1. open your minecraft installation path
(enter %appdata%/.minecraft in the file explorer )
2. open the logs folder
3. open the "latest" or "latest.log" file with a text editor
4. copy and paste the content of the file to https://mclo.gs/
5. send the link here

You should send that screenshot to [email protected].

And provide more information that is explained in this article: Forcibly closed by the remote host

That log does not show your server crashed. It seems like it was online in that moment. Please share your server log after the server crashed.

Your server ran out of RAM. You can:

1. Try again later.

2. Remove some mods.

Provide the screenshot of the error message in Minecraft.

Mods are not the same as modpacks.

Read this: Suggesting new modpacks

Servers go offline when there's no one playing in it.

Can you please show screenshof of the message?