Member was auto banned falsely, can not be unbanned, says they are not banned, but they can't reconnect.

The Aternos forums are now deprecated

Learn more about this change here.

For help regarding Aternos, we recommend you to visit our support center.

  • Hello, so a member on my server got auto banned by our anti spam and when I went to unban them it said "member is not banned". I tried "pardon" "pardon-ip" "unban" "unban-ip" etc etc. I then was stuid and banned them again then to ban them then unban them, thinking it was a glitch. It did not fix that issue, it still has the same message and no matter what I try it doesn't unban them. I have checked everything and made sure I tried everything. Nothing works. Help, please.

  • Yeah, I installed a plugin for anti spam, but it was a bit strict. Thanks for the help I figured it out. It was an issue with advanced ban, since that's what we were using for banning that's what I thought was the issue then our server crashed and it said that advanced ban had an issue while running so I removed the plugin then this morning I was able to unban the member. Issue: Advanced ban Solved.

  • Roman

    Closed the thread.