Display MoreThanks for the traceroute.
We suspect there is an ongoing issue out somewhere in the internet which causes that some people have issues connecting to our servers.
For us it's really hard to troubleshoot this as we are from germany and not the USA. Therefore we rely on your help.
We're already in contact with our network providers to get into this.
I have some more questions:
- Do you live in or near Texas / Housten?
- Do you get your internet from AT&T or SBCGlobal? If not, who is your internet provider?
- Do you have this issue the whole time or only in specific time-frames of the day like in the evening or morning?
- What is your public ip? You can see this on websites like https://myip.is/
If you don't want to share this publicly here on the forums feel free to send an email to roman (at) aternos.org . Please also put a link of this thread into the mail so I know to which thread you refer to.
Hi, I’ve emailed you my info for your questions ![]()