can't connect my world and i already try everything

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1st Official Post

    hello, I'm a new gamer.

    RN I don't need hacks, MODS or add-ons or install resources pack, just a simple survival game with 3 of my friends.

    I created my server in aternos, but it shows me that I can't connect to my world.

    i already check to havee the right Version in my phone and in Aternos server.

    i upload my world in a Zip file

    I already check that the server is ON when I try to connect

    i already try to use the Dinamyc IP

    when i put the IP I'm ising it in the right way "example.aternos.me"

    I already try to use the 1.1.1.1 app and erase the cache and stop the app and start it again

    i already try to use a VPN with a connection from USA california nothing has work. my minecrafft is cracked and is the version 1.18.2 and already set it up in Aternps also

    please, I need help.