How about you change your customer support?

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1st Official Post

    So I connected your "customer support" and I got goddamn same email every single time I tried again, everything you said was just take time and change the goddamn name like Kurt, Roman whatever! Change this crap! Make it so you talk to an actual person, fix your crap! Your servers are great but the idiotic customer support is sooooo trashy. Oh should I mention, went on other old servers of mine all of them are fucking terminated, nothing on them is actually there, were not even the goddamn plugins! The fucking server name is InvadedLands and the ip is invadedworlds.aternos.me give me the fucking email! I had patience now it's out the window now can you give me the fucking password!:cursing:

    username is: faithfulnessz

    • Official Post
    Quote from ImJustVlad

    So I connected your "customer support" and I got goddamn same email every single time I tried again, everything you said was just take time and change the goddamn name like Kurt, Roman whatever! Make it so you talk to an actual person, fix your crap!

    The people answering on the ticket system are actually real persons and part of the Aternos Team.

    I'm Roman, another member of the Aternos Team is Kurt. All Aternos Team members: https://aternos.org/en/#team



    Quote from ImJustVlad

    The fucking server name is InvadedLands and the ip is invadedworlds.aternos.me give me the fucking email! I had patience now it's out the window now can you give me the fucking password! :cursing:

    In the multiple tickets you've created we told you that we can not give out mail addresses, this is due to privacy and data protection laws in germany and the EU.


    Quote from ImJustVlad

    Oh should I mention, went on other old servers of mine all of them are fucking terminated, nothing on them is actually there, were not even the goddamn plugins! The fucking server name is InvadedLands and the ip is invadedworlds.aternos.me give me the fucking email!

    The account InvadedLands has never been used. It was registered a year ago, but never started.

    In addition, the server ip invadedworlds.aternos.me does not belong to the username invadedlands.


    In conclusion the basic problem is that you have created a lot of Aternos accounts with many different email addresses and even lost track of it. Sorry, but we can not really help you with that.




    mic drop

  • Roman

    Closed the thread.