Posts by Roman

The problem persists if you use just EssentialsX and remove any other plugin?

Problem was solved on server. Worked again after restart, actual cause is still unclear.

What is the address of the server in question?

Did it ever work on this server?

We only support older versions of Citizens that are unfortunately not compatible with newer versions of Minecraft.

What happens if you use EssentialsX, and remove any other plugin?

She probably tries to join the wrong server.

What ID is displayed?

In which country do you live?

What is the address of the server in question?

If you don't want to share that publicly you can try contacting [email protected]

Which plugin do you use for /home?

Does the issue persist if you use another one?

That means that the server she tries to join to is offline.

Provide more information about your server: Installed software, version, plugins etc.

Please let her take a screenshot of the error message

Share the log

Where are you looking for the files?

Wenn du einen Minecraft-Server bei Aternos startest, startet er nie auf dem selben Host.

Er startet immer wo anders. Das Aternos system versucht dabei bereits dafür zu sorgen, dass der Port sich möglichst nicht ändert - das klappt aber leider nicht immer.

Wenn das nicht klappt gibt es zwei Möglichkeiten, entweder wir starten deinen Server auf einem anderen Port oder dein Server startet gar nicht. Aus unserer Sicht ist ersteres das geringere Übel, weswegen es passieren kann, dass sich der Port manchmal ändert.

Warum genau bist du denn vom Port abhängig? Wofür brauchst du den?

Before you can troubleshoot any pack you have to figure out which datapack causes the issue.

Since the log does not tell which datapack is the broken one the only way to find that out is by partially removing/adding packs. A common strategy is to just remove the packs one by one. If you get a dependency issue, just also remove the datapack that throws the dependency error.

What is the address of the server in question?

Please provide more information about your server. Installed software, version, settings etc.

Also share the server log using the share button on the log page.

Did you restart the server afterwards?

Did he start the right profile in his launcher? Like, he probably started Vanilla and not Forge.

Try deleting the config folder on your computer and on the server.

Also double check that you have the exact same mod collection on your computer as on the server. Also the versions of the mods must match!