Posts by Matthias

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    I also didn't spam. I sent 2 on Twitter, and 2 in the support area of the site, one being for the first one not showing up when it logged me in.

    3 Twitter DMs, 1 Tweet, 2 Help Center Conversations, 2 Forum Threads, Private DMs on Forums. Some of them with lots of text. Imagine every user doing this instead of having a little bit of patience. It is spam.


    You seem to misunderstand something: You are not a customer, you are a user of a free service. You don't pay for a pizza here. Therefore you can't expect the same level of support that you receive for a paid service.


    You also seem to think that we are some kind of huge company easily hiring people here and there. We don't. We are a small company with only 2 actual employees (running Aternos itself already requires lots of work) and some voluntary team members helping out whenever they can. We can't just "add a weekend shift". This doesn't mean that we never respond on weekends, but we can't guarantee anything.


    More than 99% of our users do understand that and are happy with a support response after a few days, because they receive personal help for free. You seem to be in the 1% of people thinking they can demand anything.


    Just to explain another detail to you that you don't seem to get: When we go online somewhere, it doesn't mean we have the time to read everything and respond to it at the same time.

    Okay. I'll reply here now after I've tried to figure out on how many channels you have spammed us in the last days and which I should respond to. (I'll close/delete all the other requests)


    First of all: Roman probably made a small mistake by rejecting your request with that reason, but who cares, we all make mistakes sometimes.


    BUT: We have weekends as well and sometimes we get so many messages that it's hard to respond to all of them as fast as you might wish. On top of that, this is a free service, you haven't paid for anything and can't demand anything from us. We are just humans and when somebody spams us like you did with huge walls of texts with literally useless complaints, we are very likely to just ignore it and come back to it later (after the weekend).


    After this, we don't see any reason why we should add your mod after you've behaved like this and cost us plenty of nerves. Try to think about what behavior is appropriate for demanding anything from a free service and maybe come back in a few weeks and try again.

    Hey!


    After the release of the official Bedrock server software by Mojang last week, we've started to think more about what we can do to improve the usability of Bedrock servers on Aternos. The biggest problem is, of course, the always changing IP address. Read more regarding that problem here: MCPE on Aternos! [+FAQ]


    SRV records required for our IP system are still not available and we don't expect them to be available anytime soon. So we've tried to do whatever we can to keep the IP the same or at least don't change it often.


    The easy explanation: You can now use your configurable IP (example.aternos.me) as the address of your server. The port should stay the same as long as possible but might change from time to time. This information is now way easier accessible on the server page.


    More technical: Since SRV records are not available, we set a CNAME record for the configured aternos.me subdomain on every server start. You can still see the original host by clicking on "Connect" on the server page while your server is online as "DynIP". We now save the port even when your server is offline and try to use that port again when you start your server again. If the port is already used on that host, we generate a new port. To reduce the likelihood of a conflict we now use a way larger range for ports especially for Bedrock servers (~54,000 ports). All Java edition servers are now in a separate much smaller port range (~1,000 ports). Statistically, the port should only change every 18,000 starts.


    We hope this works as expected and reduces the problems with the Bedrock servers.


    Have fun!

    Your Aternos-Team

    Hey hey!


    For almost 5 years we are offering the ability to use mods on our platform, but you were never able to customise your experience with those mods.


    We've listened to your requests and suggestions and today we are releasing an entirely new modding experience on Aternos.


    It's still very important for us to keep our system and you secure, which is the reason why we can't allow you to upload your own mods, but it's now possible to install mods from CurseForge directly on your server just like plugins and customise these mods by modifying the config.


    Here is a quick changelog to mention the most important changes:


    • removed mods from software
    • added forge to software
    • show plugin/mod compatibility on the software page
    • rewritten plugin system to allow different add-ons (plugins/mods) for different installed software
    • added mod list with mods from CurseForge
    • added automatic filter to only show compatible mod versions
    • changed files page to show different folders for different software
    • hide files/plugins/mods page in navigation if no installation is possible because of installed software


    Some quick notes about this update:

    1. The old plugin URLs (/plugins/p/<name>) don't work anymore
    2. If you've installed a mod in the old system you can keep this single mod installed for some time, but we will probably remove these versions in the future.
    3. You can't customise modpacks: This is mainly because of how our system works and a bit also because we want to ensure that these modpacks are stable and working. We might allow this in the future.
    4. You can request mods here on our forums just like plugins, but we can't add mods that are not on CurseForge.
    5. Modding is complicated and it can fail in many ways. We can't really help you with that.
    6. Don't forget that you (and every other player) also have to install all mods on your computer.

    We hope you enjoy the new freedom and wish you lots of fun with your custom mods,

    Your Aternos-Team <3

    Force Upgrade is a command line parameter for the vanilla server and therefore currently only works with the default world afaik. Multiverse hasn't been updated yet and thy might add an option to force the upgrade when they do. You still can use your server in 1.13, but the performance will probably be not as good as it is with an upgraded world..

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    Well, you got our attention, but only in a negative way.


    I'm closing this now and we will not even think about if we want to add the mentioned software or not because of your spamming.

    You have no idea how well it would go for you if you give an option for players to add multiple mods in their server, especially if it's very easy to install using Aternos.

    Mods are never easy, especially putting mods together on a server.


    We understand that single mods don't always make sense (some do make sense though) which is why we only had modpacks at the beginning, but we got requests for playing single mods again and again, so we added them.


    As Roman said before, a good system requires lots of work and probably even more support. We currently have lots of other features on our todo list that we want to do first.

    Switching pages without a full reload wouldn't really help with low internet connections, it still has to load the required data in the background. All assets like images, stylesheets etc. are saved locally on your computer (caching) for a short duration anyway, so it wouldn't change a lot.

    It's a plugin, watch our tutorial on how to install plugins here:

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    Running your server 24/7 is not possible because we are a 100% free service. We only have limited resources and we want to make sure that these resources are used by active players.