When i use this /crates key give i get a error and it says unexpected error HELP

org.bukkit.command.CommandException: Unhandled exception executing 'crates key give Itz_Spritz diamond 1' in su.nexmedia.engine.command.CommandRegister(excellentcrates)
at org.bukkit.command.SimpleCommandMap.dispatch(SimpleCommandMap.java:156) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at org.bukkit.craftbukkit.v1_17_R1.CraftServer.dispatchCommand(CraftServer.java:790) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.server.network.PlayerConnection.handleCommand(PlayerConnection.java:1931) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.server.network.PlayerConnection.a(PlayerConnection.java:1770) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.server.network.PlayerConnection.a(PlayerConnection.java:1751) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.network.protocol.game.PacketPlayInChat.a(PacketPlayInChat.java:46) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.network.protocol.game.PacketPlayInChat.a(PacketPlayInChat.java:1) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.network.protocol.PlayerConnectionUtils.lambda$0(PlayerConnectionUtils.java:30) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.server.TickTask.run(SourceFile:18) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.util.thread.IAsyncTaskHandler.executeTask(SourceFile:151) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.util.thread.IAsyncTaskHandlerReentrant.executeTask(SourceFile:23) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.util.thread.IAsyncTaskHandler.executeNext(SourceFile:125) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.server.MinecraftServer.bf(MinecraftServer.java:1148) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.server.MinecraftServer.executeNext(MinecraftServer.java:1141) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.util.thread.IAsyncTaskHandler.awaitTasks(SourceFile:134) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.server.MinecraftServer.sleepForTick(MinecraftServer.java:1125) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.server.MinecraftServer.x(MinecraftServer.java:1054) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at net.minecraft.server.MinecraftServer.lambda$0(MinecraftServer.java:305) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at java.lang.Thread.run(Thread.java:831) [?:?]
Caused by: java.lang.NoSuchMethodError: 'su.nexmedia.engine.api.data.AbstractUser su.nightexpress.excellentcrates.data.UserManager.getUserData(java.lang.String)'
at su.nightexpress.excellentcrates.key.KeyManager.giveKey(KeyManager.java:218) ~[?:?]
at su.nightexpress.excellentcrates.command.KeyCommand$ManageCommand.lambda$onExecute$0(KeyCommand.java:126) ~[?:?]
at java.lang.Iterable.forEach(Iterable.java:75) ~[?:?]
at su.nightexpress.excellentcrates.command.KeyCommand$ManageCommand.onExecute(KeyCommand.java:123) ~[?:?]
at su.nexmedia.engine.api.command.AbstractCommand.execute(AbstractCommand.java:123) ~[?:?]
at su.nexmedia.engine.api.command.GeneralCommand.onCommand(GeneralCommand.java:93) ~[?:?]
at su.nexmedia.engine.command.CommandRegister.execute(CommandRegister.java:120) ~[?:?]
at org.bukkit.command.SimpleCommandMap.dispatch(SimpleCommandMap.java:149) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
... 18 more
[11:47:09] [Craft Scheduler Thread - 11/INFO]: [ExcellentCrates] Auto-save: Saved 0 online users | 0 offline users.
[11:47:12] [Craft Scheduler Thread - 25/WARN]: [HoloExtension] Plugin HoloExtension v0.1.0.1 Alpha generated an exception while executing task 756
java.lang.NumberFormatException: For input string: "%statistic_seconds_played%"
at jdk.internal.math.FloatingDecimal.readJavaFormatString(FloatingDecimal.java:2054) ~[?:?]
at jdk.internal.math.FloatingDecimal.parseDouble(FloatingDecimal.java:110) ~[?:?]
at java.lang.Double.parseDouble(Double.java:556) ~[?:?]
at eu.virtusdevelops.holoextension.leaderboards.modules.PapiModule.tick(PapiModule.java:33) ~[?:?]
at eu.virtusdevelops.holoextension.leaderboards.LeaderBoardManager.lambda$tick$1(LeaderBoardManager.java:198) ~[?:?]
at org.bukkit.craftbukkit.v1_17_R1.scheduler.CraftTask.run(CraftTask.java:84) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at org.bukkit.craftbukkit.v1_17_R1.scheduler.CraftAsyncTask.run(CraftAsyncTask.java:54) [minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130) [?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630) [?:?]
at java.lang.Thread.run(Thread.java:831) [?:?]
[11:47:32] [Craft Scheduler Thread - 22/WARN]: [HoloExtension] Plugin HoloExtension v0.1.0.1 Alpha generated an exception while executing task 776
java.lang.NumberFormatException: For input string: "%statistic_seconds_played%"
at jdk.internal.math.FloatingDecimal.readJavaFormatString(FloatingDecimal.java:2054) ~[?:?]
at jdk.internal.math.FloatingDecimal.parseDouble(FloatingDecimal.java:110) ~[?:?]
at java.lang.Double.parseDouble(Double.java:556) ~[?:?]
at eu.virtusdevelops.holoextension.leaderboards.modules.PapiModule.tick(PapiModule.java:33) ~[?:?]
at eu.virtusdevelops.holoextension.leaderboards.LeaderBoardManager.lambda$tick$1(LeaderBoardManager.java:198) ~[?:?]
at org.bukkit.craftbukkit.v1_17_R1.scheduler.CraftTask.run(CraftTask.java:84) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at org.bukkit.craftbukkit.v1_17_R1.scheduler.CraftAsyncTask.run(CraftAsyncTask.java:54) [minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130) [?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630) [?:?]
at java.lang.Thread.run(Thread.java:831) [?:?]
[11:47:52] [Craft Scheduler Thread - 12/WARN]: [HoloExtension] Plugin HoloExtension v0.1.0.1 Alpha generated an exception while executing task 786
java.lang.NumberFormatException: For input string: "%statistic_seconds_played%"
at jdk.internal.math.FloatingDecimal.readJavaFormatString(FloatingDecimal.java:2054) ~[?:?]
at jdk.internal.math.FloatingDecimal.parseDouble(FloatingDecimal.java:110) ~[?:?]
at java.lang.Double.parseDouble(Double.java:556) ~[?:?]
at eu.virtusdevelops.holoextension.leaderboards.modules.PapiModule.tick(PapiModule.java:33) ~[?:?]
at eu.virtusdevelops.holoextension.leaderboards.LeaderBoardManager.lambda$tick$1(LeaderBoardManager.java:198) ~[?:?]
at org.bukkit.craftbukkit.v1_17_R1.scheduler.CraftTask.run(CraftTask.java:84) ~[minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at org.bukkit.craftbukkit.v1_17_R1.scheduler.CraftAsyncTask.run(CraftAsyncTask.java:54) [minecraft_server.jar:3284-a-Spigot-3892929-0ab8487]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1130) [?:?]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:630) [?:?]
at java.lang.Thread.run(Thread.java:831) [?:?]

Quote from Roman

You'll probably have more luck for help on this by contacting the plugin developer.

There is no support for tht plugin