I was playing and Accidentally pressed forgot my password on my brother's account and the server went down, he thinks Aternos changed his password and when he tried to check his mail.. he can't access so.. is there any other way to get his world back? we don't aren't really worried about his account, but the world is what we want, we may not have a looot of stuff but its something we have been creating for a while so.. can anyone help us? please? i can't access support messages, and im waiting i TS3, i also send a message to Facebook profile, and still have no reply.. (and we are trying to re-access the mail, but it will take a while until we get an answer.) 
Help me! support is not answering
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- English
- RockX
- Closed
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Look at his new emails. There should be a mail from aternos with the new password.
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Microsoft can't help you with a aternos server...
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Microsoft can't help you with a aternos server...
Tobs 
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Microsoft can't help you with a aternos server...
Microsoft will help him access his email that he forgot his password for
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Ähm... Where is my fail button? Ah here is it. Dööt Dööt Dööööööt
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We can't really help you with that. Your email is the only verification, so it's the only way you could get a new password, if you have lost your old one. How can we know that you are not trying to get into the account of someone else.
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Somehow download the server and just make a new aternos account with a new e-mail
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YES! but i can't download the "server" (world), the only thing i can do to verify the server is mine is by letting you know the user, previous password and the mail.. the only thing i want back is the map.. please.
why someone could go through all this trouble just for a map
please
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Maybe just make a new world and "cheat" in the stuff you had, or just start all over
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Roman
Closed the thread.
