Please help!

GummyPhoenix · Mar 21st 2016

Okay, so what basically happened is me and my friend were joking around on her server. She decided to ban me then unban me as a joke. Well, what happened is that she IP banned me and now we cant figure out how to unban me! We tried everything, /unban, /unbanip, /unipban, stuff like that.

Please tell me how I can get unbanned! I really want to go back on her server! (I was ip banned, so any info on that either?)

DarkStar · Mar 21st 2016

Try /pardon (username) or /pardon (ip)
I'm not 100% sure though.

Andreas · Mar 21st 2016

The correct command to unban an IP address is /pardon-ip. Regular unban would be /pardon.

GummyPhoenix · Mar 21st 2016

I tried that, but it still didn't work. I don't know if im putting in the right IP, and I dont even know where to look to find it.

Andreas · Mar 21st 2016

"/pardon-ip YourUsername" should work. Did you even try just "/pardon YourUsername" yet?

GummyPhoenix · Mar 22nd 2016

Yes, and it says "Could not unban player GummyPhoenix." The /pardon-ip says "You have entered a invalid IP"

DarkStar · Mar 22nd 2016

Have your friend give you his IP.

GummyPhoenix · Mar 22nd 2016

That didn't work either.

Andreas · Mar 25th 2016

Can you tell me your Aternos username?

GummyPhoenix · Apr 2nd 2016

GummyPhoenix

Also, they ip-banned me because ban wasnt working and they thought that they could just unban me easily.

Anddd its my brothers fault im banned because he got on my account and started the whole banning incident anyway. (And he griefed. If you want proof that I didn't do anything and that the owner of the server wants me back I can give you a screenshot or you can talk to them either way)

Andreas · Apr 2nd 2016

I just checked the server on that account and there is no player or ip address banned, so you should be able to join that server.

board.aternos.org/wcf/attachment/222/

DarkStar · Apr 3rd 2016

See Andreas, did you check his server or his friends server?
I'm assuming you would need his friends aternos name.

Andreas · Apr 3rd 2016

Yeah, I was not sure if that was happening on his own or his friend's server, but since he provided his own username…

So on which server is this happening now, @GummyPhoenix? If it's on your friend's server I need your friend's Aternos username of course.

GummyPhoenix · Apr 9th 2016

My friends. Their username is Warriorcat1423.

Andreas · Apr 10th 2016

I am sorry, but I can't find 'Warriorcat1423' in our database.

GummyPhoenix · Apr 10th 2016

Quote from Andreas

I am sorry, but I can't find 'Warriorcat1423' in our database.

(Oops, that was their minecraft username.. fail xD)

Kittycat1423

Hopefully this works

Andreas · Apr 11th 2016

I think I unbanned your IP address. Please try to join the server again.

GummyPhoenix · Apr 11th 2016

That did it! Thanks so much

Andreas · Apr 12th 2016

Next time you can use

Code

/banlist players

or

Code

/banlist ips

to see who is banned and unban them on your own using

Code

/pardon

or

Code

/pardon-ip

Please help!

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