Void after connecting in server

The Aternos forums are now deprecated

Learn more about this change here.

For help regarding Aternos, we recommend you to visit our support center.

    Help please I have a server whenever I try to join in the server, it sends me in void and loads no land. there is endless void and after a long time in the void it just kicks me out of server saying internal java socket error and it is happening with all of my friends trying to join the server.
    Country: Nepal

    It was working very properly 2 days ago and from yesterday it started to be like this for everyone in my server.

    vannila

    it was on 1.17.1 and i changed it to 1.17 but didnt work and currently its on 1.18.1 and still not working.

    Please follow this article to help us and your ISP identify the problem: https://support.aternos.org/hc/en-us/articles/360027235671

    Please read the article carefully and don't skip any steps, questions or suggestions.


    Following this article will not instantly fix your problem. It only helps to find the root cause which can then be fixed by the network provider.