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Dear Aternos Team,
When I started using my server a little while ago I noticed that while most of my friends could join, one was not able to. We ignored this but recently my friend asked me to ask the Aternos Team if they could fix it, when he tries to join the image below is what shows up
What's the ign of your friend?
Which software do you use?
According to your server log you send before your friend isn't even able to reach the server.
He should double check the server ip and also try to use the DynIP of your server
more information: https://guide.aternos.org/connect
