--- Server REVERTING to before ----

TarteTatin · Jan 5th 2019

Hello !

We have a little issue here. After hours of game, the server crashed. It seemed ike a usual crash, but when I restarted the server, everything my friends and I did during the session was gone. It happened right before 11PM (CET). We are very annoyed by this.

It happened one time, on another server, so I rebuilt everything. But then the time after that, everything I tought I had lost was back, and my "rebuilt" stuff was gone.

This is very annoying, anyone know how to deal with this ? thanks !

Roman · Jan 6th 2019

What is the Aternos username of that server?

TarteTatin · Jan 7th 2019

HarvestSavoureux.aternos.me

But we moved on anyway, we did not lose that much. Nonetheless, we would like you to just tell us what causes it, just so it doesn't happen in a worst scenario

thanks for the answer

Roman · Jan 7th 2019

I checked the logs of your account, just to confirm.

You had a big session with dynip eel.aternos.org on that day which was from ~7pm to half past 22pm.

Your server crashed at that time.

After that you started your server again with dynip slime.aternos.org and rebuilt everything: from 10.50pm to 11pm where you rebuild everything.

Then you started the server again with dynip scorpion.aternos.org at 11.03pm where you noticed that all data from your original session on eel.aternos.org is back.

Is this correct?

Bulionetaknor · Jan 7th 2019

Same thing happend to me but i lost whole day of progress :/. Is this possible to retrive everything i lost ? Because it took me and my friends a lot of time to make.

Username of the server is :

jmatuszak.aternos.me

Roman · Jan 7th 2019

If you did not create a backup, no.

But please note that lost data caused by an Aternos system failure is very rare. Most times it is caused by a problem on your server.

To check if anything caused by us I need detailed information when and how this happened.

TarteTatin · Jan 7th 2019

Actually, we never got back everything we'd lost, none of the sessions after the crash went back to what we did from 7h to 10h30. So since then we just moved on, not expecting it to come back.

But what was the cause ? maybe something to do with mods ? something we can prevent ?

Roman · Jan 8th 2019

The host system your server was running on crashed due to a hardware failure, that was the reason why your server crashed and why the progress got lost.

TarteTatin · Jan 8th 2019

Thanks for the answer, so we can't do anything, it was just bad luck ?

Roman · Jan 8th 2019

yes

--- Server REVERTING to before ----

Roman Sep 15th 2020

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What are aternos server specs.

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