puzzle map wont work?

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  • i want to play a puzzle map, so i decided to use aternos to host it. i know how to do it, ive followed tutorials, but it still wont work.

    the map is Escape the House, and the file (both zip and map file) are under 1 gb, max number of mb being 25.

    i have tried making new servers, deleting and reinstalling the map. ive tried going through files and putting in the zip file, the map file, and ive also gone through the zip archive. however, theres nothing different going on.

    when i load in, im immediately in a void and theres only a few blocks near by. i die before i can reach there, and nothing i try is working to get me to creative so i can see if anything special is over there.


    any ideas whats happening? i can attach photos if u need me to.