my friend is unable to unban me

My friend recently banned me from one of his servers. Once he did decide to unban me, I tried joining but it still said that I was banned. He went and checked the ban list but there were no people banned. Can someone help?

Username: Thunderball005

Server IP: poo_head.aternos.me

No plugins are being used for the server and the version for the game is 1.14

You're joining the server to do what? I believe this is in fact a BUG and doing /pardon will do nothing. I will wait for a member of the Aternos team to go ahead and respond to me because I am being told you are just running around on the server doing nothing. I don't believe that you are apart of the Aternos team.

Alright thanks for the help I guess.

My friend used the pardon command, once he did It I still could not join.