I cant join my server

I cant join my server, all my friends can join it, I have tried to use both the dynip and the aternos.me IP. I can not join any aternos servers. Every time I try to join it I get the error io.netty.channel.abstractchannel$annotatedconnectexception connection timed out: No further information. Nothing happens when I put the server address into my browser and I get request timed out when I try to ping the server address using cmd.

I just tried to join with a VPN and It worked but why cant i do it without one

Quote from AlexanderSniper1

What launcher do you use? TLauncher?

Did you try changing your dns?

i use the normal laucher and tried to change my dns

Quote from Julian

Do you still have the problem after changing your DNS?

Try the dynip as described in https://aternos.org/connect

yes i do and i tried both the dynip and the normal ip

Quote from Julian

You said it worked with a VPN?

That would suggest that your network is blocking the server's port

how do i unblock it

i tried to ping the server inside the router and it worked, but why cant I ping it in cmd

Quote from Roman

In which country do you live?

Canada, but my friends near me can all join

Quote from Roman

Please follow this thread: https://support.aternos.org/hc…bly-closed-by-remote-host

Also include a reference to this thread when you open the ticket.

done