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1st Official Post

    When is the last time you used the server?

    Edited once, last by Henery ().

    Thanks for responding.


    The last time I used it was right around Thanksgiving I think. I tried the backup link you have there but it just takes me to the same" create a server" screen. I can't access anything other than my account info.

    Thank you for that link, I had read that page.


    I totally understand the info there, but since I have an older server that I have not used for at least several months and it's still there without change, is another reason I am confused why a server left for a short time is gone.


    Also, let me further clarify, I have not "played" on the server, but I signed into the server and updated my installed mods on Nov 3rd, 28th and Dec 13th, then went in game just to make sure the mods didn't cause any crashes... and I was able to do that with no problem.

    No one knows the exact times, but my guess is this

    Storage is a rather expensive part of the whole system, and because ad revenue drops substantially in each January, I would imagine that Aternos deletes servers earlier than throughout the rest of the year to better cope with the financial impact of the ad revenue being less

    Thanks for that info Toothy..


    I understand what you're saying..but this is still a server that I accessed recently, even if I did not play for a length of time at that moment, but went in to confirm that my updated mods worked (which they did) ..meanwhile a server I have that is much older that I have not used because I was having trouble with it ......is still there and active.

    If you plan not to use your Aternos server for a longer period of time, you can create backup (by connecting to your Google Drive), as the article mentioned.

    Quote from WickedEbony

    I can't get into my server..but if I ever get back in, I'll be sure to do that.

    Just create a new server and you're good to go (probably you'll have to start all over again)

    • Official Post
    Quote from WickedEbony

    I totally understand the info there, but since I have an older server that I have not used for at least several months and it's still there without change, is another reason I am confused why a server left for a short time is gone.

    Then the server got started within the last three months.

    Quote from Roman

    Then the server got started within the last three months.

    Sorry it took a while to respond. My pc fan decided to die on me. Anyways, to answer you, yes, it was started within the last three months. More than once in fact. When I logged in today, it still tells me to create a server. But like I said, where did my server go? It can't be due to not logging in, because I've logged in recently. Also, again, a server I have that is much older, is still there without issues.


    I will be sure to remember to back up my servers more often but for right now, is there any reasonable explanation as to why my current server is gone and is there any way to retrieve it?


    I can of course start all over, but aww man I'd really hate to have to ..


    Thanks again in advance.

    • Official Post

    You're mixing up your servers or you're looking for servers where they never were.

    In general, if a server was not in use for > 3 months is pending deletion.


    If the server is gone it was definitely not in use within the last 3 months. If it's still there it was in use within the last three months.


    In general if the server is deleted the only way to get it back is through backups, if you don't have one there is nothing we can do.

    I understand what you're saying, but no, I am not mixing up servers and it was definitely there. It was the server I played on with my daughter.


    As I said, I was in it recently to update my mods. I even listed the dates up there. But the server I havent been in.. is much older and I was not in it due to errors that I wasn't sure how to fix. I would not have been surprised if that one had been deleted due to non-use.. but it's still there. The deleted one that the one I'm writing about, I definitely was in.


    It seems there is no hope in restoring it and I saw my pc going bad on me and that just happened to be a file I didn't get the chance to backup before it went completely kaput.


    Thank you all for the information though. I'll definitely remember to backup the new server.

  • Roman

    Closed the thread.